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Interactive Intelligence is a global provider of enterprise-grade collaboration, communications and customer engagement software and cloud services that help customers improve service, increase productivity and reduce costs. Backed by a 21-year history of industry firsts, 22 patents and more than 6,000 global customer deployments, Interactive Intelligence offers customers a fast return on investment, along with robust reliability and security. The company gives even the largest organizations an alternative to unproven solutions from start-ups and inflexible solutions from legacy vendors. Interactive Intelligence has been among Software Magazine`s Top 500 Global Software and Services Suppliers for 14 consecutive years, has received Frost and Sullivan`s Company of the Year Award for five consecutive years, and is one of Mashable`s 2014 Seven Best Tech Companies to Work For. The company is headquartered in Indianapolis, Indiana and has more than 2,000 employees worldwide.
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Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. Â Our goal is simple: make it easy for brands to talk to their customers and make it easy for users to get in touch with businesses.