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i-Comm Connect transforms business communications by developing innovative solutions for more secure, efficient, and cost effective collaboration and communication. Our flagship product, TACTAL, is a cloud based, real-time communications platform that allows businesses to embed a secure, instant call button directly on their website or within a mobile app. When a customer clicks on the button, a VoIP call is initiated through the browser or mobile app – no plugins or software downloads required. Calls can be routed globally to any phone (SIP or PSTN) and businesses can set up inbound schedules based time of day, or day of the week. TACTAL`s patented Visual IVR feature allows customers to navigate through a menu of end-points such as department, location, or specific representative.
Advanced TSG is a Huntington, NY-based company in the Computers and Electronics sector.
Aptitude 360 is an Omni-Channel Support firm specializing in Data Science & Analytics, Contact Centre BPO & Talent Acquisition. Aptitude 360 is a Big Data mining centre aimed at creating informative business decisions, operational efficiency and streamlined workflows. As a company, Aptitude 360 supports voice, email, chat, mail processing, social, mobile interactions, data entry and payment processing through both live agents and AI in over 15 different languages with a global footprint of contact centres.
ACCESS is a Philadelphia, PA-based company in the Computers and Electronics sector.
Universal Consulting Services is a Fairfax, VA-based company in the Computers and Electronics sector.