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SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Tax is a complex and time-consuming challenge for companies around the world. Constantly changing accounting and regulatory requirements, greater scrutiny from audit committees, and a shrinking pool of talent are all putting more pressure on the corporate tax function than ever before. The Trusted Leader in Tax Technology Excellence We're Vertex. Since 1978, over 10,000 corporate customers have relied on us for innovative tax processing solutions. Spend some time learning more about our rich history. Combining advanced technology, sophisticated software, and an exceptional team of experienced tax experts, we help our customers unlock huge process and productivity gains, limit risk, and make tax a more integral, strategic contributor to business success. Over the past 15 years Vertex established a reputation for excellence in partnering and is considered a premier partner with SAP, Oracle, and other leading software providers. Also, Vertex works closely with the Big 4 and other tax accounting firms to provide the most integrated enterprise tax technology solutions available today. Vertex is a privately held company that employs over 800 professionals at its headquarters in the U.S. (Berwyn, Pa.), Atlanta, Dallas, Phoenix, Sarasota, Chicago, and Washington, D.C., and offices in the European Union (London), Brazil, and Finland. We've earned a reputation as an innovator in terms of corporate culture with our approach to work-life balance and employee development.
Paxterra Solutions is a San Jose, CA-based company in the Software and Internet sector.
WireCAD is a Nampa, ID-based company in the Software and Internet sector.
ETNA Software is one of the leading companies in the Software and Internet sector.