| Name | Title | Contact Details |
|---|---|---|
Rahul Yadav |
Chief Technology and Digital Officer | Profile |
RAD’s telecom access solutions for service providers and critical infrastructure network operators include vCPE Toolbox for NFV and SD-WAN edge virtualization, TDM migration to packet, operational WAN, secure Industrial IoT communications and fog compu...
Founded in the early 2017, WebPros is bringing together leading SaaS providers of the most widely used web hosting, billing automation, infrastructure, server management and online marketing software solutions. Constantly adding new brands and products...
Astrix Security is a company that provides integration access management solutions to help organizations securely connect their core systems to third party cloud services, enabling them to safely unleash the power of app to app integration and automation.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Radley Corporation has been providing innovative Electronic Data Interchange, Automated Data Collection and Supply Chain Management software solutions since 1974. Using modern technology, Radley has helped over 1000 companies productively manage their