| Name | Title | Contact Details |
|---|---|---|
Andrew Shaw |
Senior VP of IT and Core Systems | Profile |
Locating RF Data in key areas of interest around the globe, uncovering data points to expose human activity on land & sea.
Wakefly is a marketing agency specializing in the lead generation and conversion tools that will deliver a high return on your investment.
Find customers on Twitter, Instagram, and Facebook. Engage authentically in just minutes a day to increase response rates on your DMs and increase sales.
AZOVA is a woman-owned digital health technology system that specializes in creating digital provider networks and making digital health benefits available and accessible to all who need them. They enable any healthcare provider, pharmacist, behavioral...
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.