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Insightful Science is a life sciences software company that digitally connects researchers to their ideas and data, advancing the discovery process.
In 2002, Robert Eggebrecht and Chuck Bloomquist were visionary in seeing the need for a methodology and portfolio of services to build and maintain effective programs for protecting data and critical assets. For the first five years, the co-founders were dedicated to educating the marketplace on the benefits of ISO 27001 certification with a focus on quality management concepts of continuous improvement and measurement. Through the years, they have pioneered the service model for designing, implementing and managing data loss prevention (DLP) systems and associated programs with an emphasis on creating and maintaining Critical Asset Protection Programs.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Loop is a division of Box Clever Incorporated that provides award-winning websites and apps for municipalities. Their websites are equipped with user-friendly features that simplify sharing important information with the community. They offer advanced ...
infibond, the social network for documenting and sharing life stories, gives each person a place to document their meaningful life experiences, weaving them together into a personal history that will live on for eternity, as a legacy for future generations.