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Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of interactions, extract actionable sentiment insights and streamline workflows. With Observe.AI, businesses transcribe every interaction with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 160 customers and partners, including National Debt Relief, Root Insurance, Alcon Laboratories, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator, Observe.AI`s headquarters is in San Francisco with an office in Bangalore, India.
Amber Waves Software is a Lancaster, PA-based company in the Software and Internet sector.
A leading innovator in Applied Big Data cloud technology, Visier provides Workforce Intelligence solutions that are enabling a rapidly growing number of the world`s best brands to maximize their business outcomes through their people. Visier`s solutions let organizations understand and plan — with precision — how to best and most cost-effectively recruit, retain, and develop their workforce. With Visier, senior leaders, HR, and people managers alike can answer key workforce questions, align on goals and strategies, and act on decisions and plans to drive improved business outcomes. Visier does this by providing complete pre-built solutions in the cloud as a service that leverage Visier`s innovative multi-dimensional, in memory technology to provide capabilities otherwise not possible. Founded by business intelligence experts—including former Business Objects chief executive officer, John Schwarz—the company`s leadership team has a proven track record of technical, operational, and strategic management success with companies such as IBM, SAP, and Oracle. With millions of customer employee records in the cloud, Visier is experiencing significant growth.
Master Merchant Systems is a Dartmouth, NS-based company in the Software and Internet sector.
Tukatech is a Commerce, CA-based company in the Software and Internet sector.