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CloudMinds was founded in 2015 with the three elements of many successful start-ups: a bold vision, creative people, and encouraging financial support. The vision is that by 2025 helpful humanoid robots will be affordable for the average household. The vision also includes creating a new kind of venture with unique international character that earns and keeps the trust of people and markets everywhere. CloudMinds people are vital to making the vision come alive. The company founder is serial entrepreneur Bill Huang, who has a record of turning technology visions into reality. Bill has attracted the CloudMinds team, who are world-class scientists, engineers, business leaders and other professionals, like medical doctors. CloudMinds has critical functions distributed across its primary locations in Silicon Valley, Tokyo and Beijing. Consistent with its international character, team and locations, CloudMinds is supported by an internationally diverse set of investors, including, Foxconn, Keystone Ventures, SoftBank and Walden Venture Investments.
Incode Technologies is a digital identity company that builds delightful and secure biometric identity products for frictionless banking, payment, hospitality, and retail experiences.
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Tri-City Retail is a Kitchener, ON-based company in the Software and Internet sector.
eTrigue Corporation is a San Jose, CA-based company in the Software and Internet sector.