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Virtual Properties is a Madison, WI-based company in the Software and Internet sector.
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
iTherapyDocs, Inc. provides billing, case management and documentation software-as-a-service solutions to providers of Medicaid Services to the Developmentally Disabled. Our cloud-based, HIPPA compliant solution provides a 40% to 60% reduction in the cost of case management, service documentation and billing. iTherapyDocs was developed by healthcare professionals to simplify electronic health documentation and billing. Our software gives you the ability to change the rules used to implement your services, how you bill, what you bill, what is required, or what is optional and what Medicaid standards require. You will be amazed at how fast a ‘soap note can be entered that is HIPPA compliant and super easy.
REDINGTON SOLUTIONS USA is a Burlington, MA-based company in the Software and Internet sector.
Top Hat is a higher education teaching app that makes active learning come to life. Our suite of easy-to-use tools address four teaching challenges: student engagement; textbook affordability and customizability; student comprehension; and secure test administration. More than 3 million students at 750 of the top 1,000 colleges and universities in North America have used Top Hat.