| Name | Title | Contact Details |
|---|---|---|
William Hayes |
Director of Engineering and Technology | Profile |
SpyGlass is a highly specialized cost consulting firm operating in the Telecommunications Expense Management (TEM) industry. SpyGlass` corporate headquarters is in Westlake, Ohio, and was recently named one of Cleveland`s Top Work Places for 2014! SpyGlass is not a carrier. Rather, SpyGlass is vendor neutral with no carrier or hardware vendor relationships to bias its analysis. SpyGlass typically engages Fiscal and IT Executives who will admit in an honest moment that they struggle to understand the complexities and detail in their telecommunications invoices. As a result, costs are challenging to manage and control as research points out that bill mistakes represent 7-15% of an organization`s overall annual telecom spend. Other cost structure inefficiencies live layers deep in telecom invoices and are invisible to the untrained eye. This powerful process remedies the challenges associated with managing telecom expenses. SpyGlass consistently recovers past dollars paid in error and reduces current spending for its clients. SpyGlass has thousands of clients operating in virtually every industry nationwide. This client base includes organizations of all sizes from local, privately owned businesses to the Fortune 500, as well as the Public Sector.
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