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SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
When we say, TimeXtender helps companies get business intelligence done, we mean substantially faster than a traditional deployment with stronger efficiency, less time, and less money spent. TimeXtender has been leading the way in Data Warehousing Automation for more than nine years. Our successful track record in helping companies with data warehouse and business intelligence has spread across the globe, and we have become the leader in the Data Warehouse Automation (DWA) for the Microsoft SQL Server market with more than 2,600 customers and various partners worldwide. TimeXtender`s Data Warehousing Automation platform simplifies the data warehouse process and minimizes the time spent on turning complex data into valuable information. Our unique software, TX DWA, brings organizations from any industry results and business reports five times faster than other Business Intelligence solutions on the market.
Leveraging over 15 years of experience in systems integration, software development and design engineering expertise, New Jersey-based DSPCon is a leading global supplier of high-performance, dynamic data acquisition, analysis and archiving systems
Syrasoft is a Marcellus, NY-based company in the Software and Internet sector.
Nik Software, Inc. is a San Diego, CA-based company in the Software and Internet sector.