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Pacific Alliance Technologies is a Vancouver, BC-based company in the Software and Internet sector.
Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of interactions, extract actionable sentiment insights and streamline workflows. With Observe.AI, businesses transcribe every interaction with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 160 customers and partners, including National Debt Relief, Root Insurance, Alcon Laboratories, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator, Observe.AI`s headquarters is in San Francisco with an office in Bangalore, India.
JW Player is the New York-based startup that pioneered video on the web and is now innovating for the future. Started in 2008 as the world`s first open source video player, today the company`s customers span the globe across 193 countries and range from Fortune 500 companies to individual bloggers. The company`s flagship product, JW Player, is live on more than 2 million sites with 17 billion video streams to a billion monthly unique viewers across all devices — phones, tablets, and desktops. Nearly five percent of all video streams worldwide are delivered through JW Player. In addition to the player, the company`s services include video hosting and streaming, advertising, and analytics.
Swipely began by listening to businesses who wanted an easy way to understand their customers and bring them back. Since then, we`ve expanded that single idea into an entire cloud-based business platform used by our merchant customers to manage over $4B in annual sales, and deliver insights on over 20 million customers to help thousands of U.S. merchants make smarter decisions to grow sales every day.
Mitchell and McCormick is a Stone Mountain, GA-based company in the Software and Internet sector.