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CR is the premier provider of outsourced live agent call center and business process solutions. All of our operations reside within the United States in the states of Oregon` Washington` and Montana. We provide a wide range of outsourced contact center` business process and social networking solutions to industries that include the high tech` internet` e-retail services` telecom` healthcare` finance` travel` transportation` insurance and various sectors of the new economy. Our specialty is creatively working alongside our clients` existing operations and support desks` helping to fill in sales` service and support gaps like phone` email` web chat` social media` and back office process. Our mission and focus is to be the most respected and disruptive outsourcing partner in the industry. We strive to provide the highest possible quality at the lowest cost to our clients. To accomplish that we are building a new class of high quality` domestic based contact and business process outsourcing centers right here in the United States. With 6 contact centers across the state of Oregon` FCR operates facilities in the communities of Roseburg` Grants Pass` Coos Bay` Veneta` Eugene` and Independence. Our centers are filled with the most dedicated and creative colleagues who help take our client’s business to the next level.
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CROSSMARK is a leading sales and marketing services company in the consumer goods and services industry that delivers smarter solutions to clients for faster growth in an ever-changing world. We build connections for growth through an approach that uniquely leverages the integration of our sales and marketing expertise from thought to bought℠. Our commitment goes beyond providing clients with the relevant services they need. We adapt to changing dynamics in the marketplace to ensure smarter solutions that help our clients grow faster and more efficiently. Our industry-wide recognition of exceptional service is a legacy we have worked hard to create, and one we continue to build on every day. Our areas of expertise include Insights & Intelligence, Headquarter Sales, Retail Merchandising, Shopper Engagement, and Consumer Engagement. Our solutions make an impact in store across a wide range of retail channels, as well as out of store through “live” and digital engagement along the shopping journey. Headquartered in Plano, Texas, CROSSMARK has more than 40,000 employees with offices throughout the United States, Canada, Mexico, Australia and New Zealand.