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Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
MainStem is the leading B2B integrated supply procurement platform for cannabis companies. The MainStem platform provides access to over 12,000 products from over 485 brands. MainStem enables companies to find the best price on supplies while also simplifying the fragmented finance and operations technology ecosystem. With almost a decade of experience in the cannabis industry, MainStem is dedicated to helping cannabis companies grow with robust technology and by partnering closely with cannabis growers, manufacturers, and dispensaries. You can now work with MainStem in all states and regions where cannabis companies are operating.
Selfbook makes booking reservations and managing guests and payments easy. Switch your hotel to this incredible software today!
Collective[i]’s network of sales activity data combined with Artificial Intelligence and predictive technology map the B2B buying process to grow revenue.
Fully automated venous access and Imaged based medical robotics.