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SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
inthinc Technology Solutions, Inc. is a global company centered on telematics, fleet solutions and driving safety. Its breakthrough driving safety solutions are designed to safeguard lives, save money and protect the environment. inthinc technology dramatically improves driver behavior and has been documented to reduce accidents by more than 80 percent.
MV Solutions is a Blythewood, SC-based company in the Software and Internet sector.
Actian enables some of the most data-Intensive enterprises on earth to run their most mission-critical analytics and data management workloads. Thousands of forward-thinking organizations around the globe like Bloomberg, Intuit, Lufthansa, and Citibank trust Actian to help them solve the toughest data challenges and transform how they run their businesses... with data. Actian is majority owned by HCL Technologies (HCL), a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.
Portford Solutions Group, Inc. is a Ontario, CA-based company in the Software and Internet sector.