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High turnover is wasteful, but not inevitable. Tim Hindes and Kurt LaDow saw the opportunity to create the first powerful solution to the problem – the Stay Metrics combination of precision-targeted rewards for truck drivers to encourage loyalty and build rapport, plus not-available-anywhere-else data from driver surveys that tell you how your truck driver satisfaction measures up, internally and against all Stay Metrics fleets. The results from fleets who have implemented Stay Metrics custom-built rewards programs have ranged from successful to wildly successful, with improvements noted in specifics such as safety scores, company awareness, accurate logbook entries, on-time performance, reduced idling time – and, most important, overall truck driver satisfaction with each carriers corporate culture.
Z M Assoc is a Portland, OR-based company in the Business Services sector.
CRM Consultants is a Bellevue, WA-based company in the Business Services sector.
The Pacific Institute is a Seattle, WA-based company in the Business Services sector.
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