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Serviceaide is a leader in intelligent chatbots called virtual agents, that make service and support more productive and intuitive for customers and support teams. The companys AI-powered virtual agent called Luma engages end users through a simple, conversational interface to understand and expedite service requests, automate service delivery and improve the customer experience. The company also offers a multi-function IT Service Management platform used by companies around the world to effectively manage the delivery and support of IT services. Serviceaide was selected as a leader in a recent Forrester Research New Wave™ report on Standalone Chatbots For IT Operations.
RDX is the pioneer of remote data infrastructure support having offered these services since 1994. For nearly two decades, RDX has helped hundreds of companies lower support costs while increasing performance and availability. RDX provides customers with the peace of mind knowing that their environments are administered by expert professionals utilizing industry leading SSAE 16 Type II best practices. RDX staff is backed by a monitoring and support infrastructure that has been continuously improved and enhanced over its 20 year history. RDX recently achieved their third SSAE 16 Type II with zero audit exceptions and received their final PCI Attestation documentation in October, 2013. RDX provides full and supplemental remote database, O/S, and Oracle EBS administration and monitoring services to over 400 customers across the Western Hemisphere and Asia. Our Global Operations Center is located in Warrendale, PA. We do not outsource any of our service offerings and support all major database and operating system platforms.
Infiniedge Software is a Prairieville, LA-based company in the Software and Internet sector.
Beetext Inc. is a Sherbrooke, QC-based company in the Software and Internet sector.
Pioneer Water is a Mills, WY-based company in the Software and Internet sector.