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Realhound.com is a San Clemente, CA-based company in the Software and Internet sector.
RiverMeadow provides a broad range of fixed-price Multi Cloud Migration Services and Product capability to dramatically reduce the time, cost and risk of moving physical, virtual and cloud-based workloads into and between public or private clouds. The company`s Service Methodology makes it easy and safe for customers to transition to any cloud, regardless of use case. Customers also have the ability to modernize their legacy Windows and Linux operating systems as they migrate to cloud with RiverMeadow`s unique OS Modernization capability.
Founded as Communicator Asystance Systems in 1982 by four technologists in Beverly, Massachusetts, the company’s original goal was to offer business productivity solutions to the IBM midrange market (Systems 36 and 38). These solutions consisted of financial and distribution management packages as well as an early Customer Relationship Management (CRM) product which became the basis for a Computer Telephony Integration (CTI) product by the late 1980’s. The company was well known in the call center industry by the acronym CAS and the product known as Castel. Working closely with IBM and their new AS/400 product line, CAS became IBM’s top CTI partner by installing many integrated solutions utilizing IBM’s industry leading product known as Callpath. Partnering with IBM, CAS installed thousands of inbound and outbound seats with the NYNEX/Bell Atlantic market in New York and New England and used this great success to leverage many other sales throughout North America, Europe and the Pacific. By the late 1990’s, CAS management decided to develop an entirely new hardware and software CTI solution and began internal development of a new product based on a CISCO host programmable switch (Summa/4) as well as an all new software product which would ultimately become Castel Connects. By 2001 it became clear that the company could expand using its own cash flow so CAS went to the capital markets and brought in outside investors for the first time. In 2002, the investment was used to rebrand the company as Castel, and the product as Castel Connects. In addition, the investment enabled the company to develop new products and launch a strong marketing campaign which helped Castel emerge as a major player in the call center market. Over 50 sites were installed within 5 years in three major vertical markets – financial services (collections), telesales and telemarketing. In order to meet the increasingly demanding needs of the call center industry, Castel determined that more products such as Digital Voice Recording (DVR), Intelligent Voice Response (IVR) and Intelligent Message Delivery (IMD) would need to be developed and introduced to the market. Meeting these critical needs demanded additional resources. Castel brought in seasoned technology veterans and moved the company headquarters to Buffalo in order to ensure that Castel’s products and services would continue to lead the industry in innovation and deliver the highest level of productivity.
Fadel Partners is a Burlington, MA-based company in the Software and Internet sector.
Lionbridge is the world`s largest language services provider offering industry-leading translation and localization services and highly scalable global marketing solutions. We help organizations achieve international success through exceptional customer service, the most advanced technologies, and the industry`s largest and most sophisticated network of professional translators. We also provide global solutions for marketing campaign management, customer support, product testing, and technical writing services. Our experience is unmatched and our clients remain loyal because we produce results and bring clarity to the complicated process of going global.