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Quality One Wireless LLC is a global leader in wireless distribution, providing complete solutions to mobile device manufacturers, wireless operators and retailers. Founded in 1993 and headquartered in Orlando, FL, Quality One recently purchased the assets of Personal Communication Devices (PCD). The combined company operates in 26 countries globally under the Quality One brand. Unlike other wireless industry suppliers, Quality One Wireless LLC manages the entire wireless device product life cycle from product development to channel distribution, warranty, repair and second life sales. The company has successfully launched more than 500 wireless devices over the last decade. Quality One has 200,000 square feet of facility space in Orlando, FL, Ronkonkoma, NY, Cincinnati, OH, and Mexico City, plus two domestic call centers that manage a variety of programs including warranty, consumer returns, troubleshooting and insurance exchanges. Other services include customization for niche markets, M2M solutions, engineering, quality, logistics, supply chain, handset insurance, and buy-back and trade-in programs.
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