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SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
HelloSoft is a leading communications systems company headquartered in Silicon Valley. HelloSoft is in strategic technology areas such as voice over packet, xDSL, wireless, Bluetooth wireless technology, and networking protocols -- providing robust,
Rovisys is a Aurora, OH-based company in the Software and Internet sector.
Existing cyber security technologies fail to provide adequate protection against today’s new breed of Social Engineering Attacks (SEAs), Data Exfiltration, Malware and Exploits. SlashNext, Inc. is a cutting edge enterprise cybersecurity company focused on developing new methods to identify and thwart the current generation of cyber-attacks. Led by hard core researchers, engineers and a seasoned management team, SlashNext is uniquely positioned to protect against the toughest network security challenges. SlashNext detection efficacy comes from our deep understanding of data science, network protocols, vulnerabilities, latest cyber threats and the hackers who create them.
Integrated Dealer Systems is a Raleigh, NC-based company in the Software and Internet sector.