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Founded in 2007, Live Virtual Help Desk (LVHD) delivers helpdesk and NOC services to SMB customers through its growing base of over 500 Managed Services Providers (MSPs) and directly to large enterprise customers. LVHD allows businesses to focus internal staff on high margin, user facing activities, while leveraging LVHD to deliver preventative maintenance, monitoring, remediation and helpdesk services for customers and employees. By relying on LVHD in this manner, companies can provide a more comprehensive base of support by handing off hours of maintenance and service requirements. Cost reduction, capital conservation and improving IT services are the major drivers causing these companies to seek able partners. LVHD`s fully integrated solution builds on the synergy between its Helpdesk and NOC services which strengthens a company`s ability to deliver these solutions to the market as a cost-effective managed services offering.
RES-IT US is a New York, NY-based company in the Computers and Electronics sector.
American Networks INTL is a New Britain, CT-based company in the Computers and Electronics sector.
Companies who want to improve first time fix rates and lower overall service costs turn to Infomill for help. Infomill processes complex content and then deploys it as mobile software to service teams. Our award winning PartsArena is recognised as the leading source of online and mobile technical information in the UK heating industry. AnswersAnywhere gives service teams the edge in all other sectors including manufacturing, medical, aerospace and defense and materials handling, to allow service companies to be more accurate, efficient and deliver first class customer service. Wherever service teams need essential technical information, they can access it instantly and intuitively thanks to Infomill. We process the data, then deploy it to devices. This is supplied either to our own applications or to third-party systems.
Effectual, an AWS Premier Consulting Partner, is an innovative, cloud first managed and professional services company that works with commercial enterprises and the public sector to mitigate their risk and enable IT modernization. A deeply experienced and passionate team of problem solvers apply proven methodologies to business challenges across Amazon Web Services and VMware Cloud on AWS. Effectual is backed by Catalyst Investors and Lumerity Capital, private equity firms focused on investments in cloud and data infrastructure. Effectual is a member of the Cloud Security Alliance, and the PCI Security Standards Council.