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SupportLogic delivers the world`s first continuous service experience (SX) platform that enables companies to prevent customer escalations and protect revenue by understanding and acting on the voice of the customer in real-time. SupportLogic SX uses AI to extract and analyze customer signals from both structured and unstructured data across multiple service channels and provides recommendations and intelligent collaborative workflows. SupportLogic is helping global enterprises like Qlik, Nutanix, Databricks and Rubrik transform their support organizations and evolve from reactive to proactive service delivery.
Jim Fruchterman, Benetech`s founder and CEO, was an engineering student at Caltech when he learned how pattern recognition technology could guide a missile to its target. “If you could use this technology to recognize tanks or bridges,” Jim thought, “perhaps you could also recognize letters and words. Then we could use software to read those words aloud to people who are blind.” Years later, after a stint as a rocket engineer, Jim cofounded a VC-backed tech company called Calera Recognition Systems. Calera invented the first successful machine that could read almost any printed font without requiring human training. The products based on that technology had many commercial applications, but Jim hadn`t let go of his earlier idea. Soon he and the Calera team began prototyping a reading machine for the blind. Calera`s investors were impressed that the reading machine worked; however, they didn`t want to pursue Jim`s vision as it would generate negligible profits and take the focus away from developing more profitable products. Jim realized his dream didn`t fit in with the for-profit model. In 1989, Benetech was born with a business model intended to keep costs low for users. The organization quickly became the largest maker of affordable reading systems for the blind. Due to limited revenue to invest in new ideas, Jim decided to sell the reading machine product line to a for-profit company and reinvest the money from the sale—$5 million—to expand Benetech to new frontiers of social good. Today, Benetech continues to be a different kind of tech company—a nonprofit—with a pure focus on developing software for social good. More than two decades after our founding, we`ve grown to include multiple program areas and initiatives that provide software to improve—even transform—the lives of people all across the world. You can read more about our work through our four main work areas: Education, Human Rights, Environment and Poverty. As a nonprofit tackling tough social issues, the funds to identify and develop new software solutions come from individuals, foundations, corporations, partner organizations, and agencies. Please consider supporting our work or partnering with us. Together, we can ensure that all of humanity benefits from technology.
Headquartered in Miami, Florida, DadeSystems was launched in 2011 with one singular purpose—to deliver a clean slate, next generation suite of payment processing solutions that would revolutionize how organizations handle their incoming payments. Our goal from the start was to help clients achieve unprecedented efficiencies and bottom-line benefits. Through our advanced technology platform and decades of payment systems experience, the result is the Dade360 family of products, a robust system with the most advanced features and capabilities in the industry.
WinWealth Tech is a West Covina, CA-based company in the Computers and Electronics sector.
Crown Castle is the nations largest provider of communications infrastructure—cell towers, small cells, fiber—connecting people and businesses to data & technology.