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Urban Dispatch Logistics is a Calgary, AB-based company in the Software and Internet sector.
Playvox`s powerfully simple workforce engagement management (WEM) solutions transform customer care. We deeply understand that exceptional employee engagement produces extraordinary customer experiences, and we love creating tools that help our customers unlock the full potential in every employee and every interaction. Playvox powers the world`s fastest-growing brands. Our agent-empowering suite of workforce management, quality assurance, performance, learning, customer AI, and gamification lives seamlessly in the modern support operations ecosystem with tools like Amazon Connect, Salesforce, Slack, ServiceNow, and Zendesk.
Sales Boomerang`s groundbreaking automated borrower intelligence system notifies mortgage lenders when a customer or prospect is ready and credit-qualified for a loan. To date, Sales Boomerang has helped 150+ leading lenders close over $30B in additional loan volume and outperform industry customer retention rates by 3-5X. Our SaaS Platform is designed to, among other things, automate the qualified lead generation process within your current CRM and Monetize the data living in your CRM. Talk about striking while the iron is hot -- this tool turns your Mortgage Lending organization into a Customer Success powerhouse by putting your team in the right place at the best time. Sales Boomerang combines Big Data and Machine Learning to generate automated alerts loan officers receive, such as a mortgage inquiry, credit score increase, equity and other life events. Sales Boomerang, combines the power of customer analytics and engagement automation with borrower intelligence, ensuring your teams are communicating with their customers at the appropriate touchpoints. Ever wish you could know when an existing or prior customer in your CRM is shopping for a mortgage, or know when your customers have equity in their home? With Sales Boomerang combined with your CRM, we make this priceless data available to your team through custom alerts.
Drive the Customer Experience through the Employee Experience. Deploy Task Management, Employee Learning, Communication and more all on one app. As your Frontline Digital Workplace, WorkJam can sit within collaboration suites like Microsoft Teams or on its own to deliver a comprehensive competitive advantage to your operations. WorkJam offers proven ROI that delivers breakthrough results for your organization - Locally and Globally — enabling enterprises to achieve what we call frontline workforce orchestration. WorkJam increases sales conversion, drives down labor costs, lowers absenteeism and attrition rates, improves compliance, optimizes labor in relation to demand, and improves the customer experience through a more motivated and engaged workforce. For employees, WorkJam delivers more control over their schedule providing work-life balance, as well as the opportunity to develop skills, improve sales acumen and maximize their earnings and advancing their economic well-being.
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