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Vee24 brings a unique blend of technical know-how, customer experience insight, and merchant experience to deliver the next chapter in customer engagement. The company was established in 2007 to provide a better way for brands to engage with their customers, and is now the world’s leader in live help solutions. Vee24 provides a simple and seamless way for brands to connect with their customers over the web, on mobile devices, and in stores using voice, video, text, and co-browsing. We provide live help solutions to some of the world’s best known brands and have helped clients provide a superior customer experience -- impacting online sales conversion, average order value, and customer loyalty. Today, brands spend billions of dollars driving traffic to their websites and stores, yet are too often leaving customer needs unmet. In the case of ecommerce, conversion rates average 2-3% in many categories. With our live help solution, our clients are converting 10 – 30% of assisted sessions, with 25-35% increases in average order value.
The Abreon Group is a Pittsburgh, PA-based company in the Business Services sector.
The Aspire Group is a sports and entertainment marketing firm globally recognized for consulting, research, and ticket sales.
Hilsoft Notifications is a Souderton, PA-based company in the Business Services sector.
Uptivity, an inContact company, is the only contact center workforce optimization (WFO) solution that delivers exactly what any client needs, every time, with unparalleled customer service and a lower total cost of ownership. Period. We support you to continuously improve every aspect of any agent`s performance, thanks to a modern, integrated, and easy-to-use suite of tools that offers a unified system for performance management, workforce management, speech analytics, and call recording, always delivered every step of the way with passionate and knowledgeable in-house support.