| Name | Title | Contact Details |
|---|---|---|
John Arsneault |
Chief Information Officer | Profile |
Intelliteach was originally two complementary companies both servicing the legal industry. In 1987, CMS Management Solutions was established, focusing on assisting law firms and other professional services grow and manage their accounts receivable by offering accounting and financial support. It quickly grew to service over 800 clients, and is recognized as the top choice in outsourced Accounts Receivable management. In 1998, Intelliteach was created, founded by a former law firm CIO. Seeing the disparate technology in law firms, Intelliteach was quick to leverage a help desk service that would provide consistent, reliable support. It was in 2002 that 24/7 service was launched, focusing primarily on the help desk experience and ensuring domestic call center labor. The IQTrack solution followed, providing data tracking services that created visibility into inefficiencies. Capitalizing on this data, IQTrack was enhanced to offer problem and change management modules and workflow management capabilities. In 2009, these robust offerings allowed Intelliteach to go global, opening London offices and expanding their services to over 50 countries worldwide. The natural synergies of these legal services companies were quickly recognized, and in 2012 CMS acquired Intelliteach, maintaining the name Intelliteach. Unifying these organizations has assisted in their continued growth and offering of services specializing in legal industry support, offering full capacity coverage for all legal and client documentation. Intelliteach continues to expand its offerings; always seeking new opportunities to assist the legal industry and help our clients grow efficiently and profitably. In March 2016 the SkillBuilder eLearning suite of educational training services was launched.
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