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Absoft is a Rochester Hls, MI-based company in the Software and Internet sector.
Mercado Software, Inc. is a San Francisco, CA-based company in the Software and Internet sector.
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
LifeonKey is a New York, NY-based company in the Software and Internet sector.
ProCAT Management Services is a West Berlin, NJ-based company in the Software and Internet sector.