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Orchid Medica mission is to have a knowledgeable staff that delivers sincere care with the highest quality products and services to expedite a safe recovery for the patient. Orchid Medical is a one-stop, fully comprehensive medical service company with a nationwide network of service providers. We offer a broad range of ancillary medical services including DME, Orthotics and Prosthetics, Home Health Care, Diagnostic Imaging and Physical Therapy. Every day we work to accomplish our mission by creating a professional and enthusiastic work environment that promotes continuing education, team building skills, and promotion from within. This atmosphere fosters our “We`ll Take Care of it!” motto by producing happy employees who provide outstanding customer service. From a live person answering every call, to timely turnaround in scheduling appointments, to competitive and fair pricing – we strive to make every experience with Orchid positive, seamless, and professional. You can trust that your patient or injured worker is receiving the best care possible in the hands of Orchid Medical. Contracting directly with medical care facilities and providers, Orchid has developed a comprehensive national network of quality service providers. Our credentialing process is constantly a work in progress- ensuring you are receiving the most experienced providers at the best price. Our exclusive reporting system, OMNI™ (Orchid Medical Network Integration), delivers the precise information you need in the format you want. Specifically designed for claims tracking and management, OMNI™ is versatile, powerful and readily adapts to your business model. Customized reporting and secure, full-time access enables you to effectively analyze data and make the decisions that improve your business performance.
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Headquartered in Austin, we started as a single store with a mission to deliver outstanding results for our customers by providing supplements with the best-in-class ingredients and putting the customer`s experience first. Now more than 10 years later, we have evolved into Defyned Brands, a product development, brand marketing, and multi-channel retail company, owning 5 lifestyle supplement brands and over 50 retail stores under the name 5 Star Nutrition. We are passionate about putting our customers first by helping them reach their health and wellness potential.