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As a pioneer in financial services, MacFarlane Group leverages over 100 years of combined executive experience in the fintech sector. This experience leads to increased market share and profitability for our lending clients. With deep insight and understanding of the growing underbanked segment, MacFarlane Group provides a range of services to online consumer lenders across North America, including a recent expansion into retail financing. MacFarlane’s core competencies include consumer acquisition and retention, risk and portfolio management, contact center management, customer experience and engagement, information systems and technology, and survey administration and analysis.
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