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SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
EDSA Micro Corporation is a San Diego, CA-based company in the Software and Internet sector.
Lautriv Information Systems is a Westminster, CO-based company in the Software and Internet sector.
Cambridge Semantics Inc. (CSI); creates real-time Smart Data Management solutions that fundamentally alter the ways that end users can combine content to better understand, analyze and manage structured and unstructured information from varied internal and external sources. CSIs award-winning semantic standards-based Anzo technology platform, intelligently and dynamically eases the process of connecting people to information by linking and unifying information at the data level. Anzo makes it easy for both IT and end users to use company or industry-defined common conceptual business models to address the rapidly changing analytic and data management needs of an organization. Simple to deploy and maintain, CSIs solutions are flexible enough to rapidly evolve with changing business needs and can be easily customized by our team, our customers and our partners. Cambridge Semantics is privately held and based in Boston, Massachusetts, serving customers in the Pharmaceutical, Life Sciences, Financial Services and Retail sectors.
Where Revenue Meets Technology™ Wellfit is a healthcare technology platform that makes patient financing, dental plans, and payment processes simple, transparent, and cost-effective for providers and patients. Wellfit`s regulatory-compliant administration services and cloud-based technology modernize a wide variety of dental plans including in-house discount membership plans, employer plans, and carrier plans. Benefits are instantly adjudicated so there is no confusion about what a plan or patient owes. Each party`s share is managed through proprietary technology, which means payments are processed in near real-time, so providers are paid immediately. Wellfit also unifies payment processes onto one simple platform, eliminating the need for multiple disparate systems. Wellfit is a comprehensive solution that helps providers increase treatment acceptance, lowers transaction and administrative costs, and provides transparency to help improve patient trust and retention.