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Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Pulse Secure, LLC is a leading provider of secure access solutions to both enterprises and service providers. Enterprises from every vertical and of all sizes utilize the company`s virtual private network (VPN), network access control (NAC) and mobile security products to enable end-user mobility securely and seamlessly in their organizations.
Liarliarlist.com (http://liarliarlist.com), a brand new website that publishes members reviews of people who lie on their online dating profiles
VOLT.ai is a company that provides cloud-based enterprise security solutions powered by AI. Their platform integrates with existing infrastructure for a proactive approach to incident management and response.
CitrusAd streamlines media sales and ad serving for more than half of the top 20 retailers in the world. Our Sponsored Product, Display Ad and Inventory Managent system is second to none