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Workforce management (WFM) solutions for scheduling, forecasting and performance management of your contact center agents, back office and offsite workers.
AdapTech is a Clifton, VA-based company in the Software and Internet sector.
Playvox`s powerfully simple workforce engagement management (WEM) solutions transform customer care. We deeply understand that exceptional employee engagement produces extraordinary customer experiences, and we love creating tools that help our customers unlock the full potential in every employee and every interaction. Playvox powers the world`s fastest-growing brands. Our agent-empowering suite of workforce management, quality assurance, performance, learning, customer AI, and gamification lives seamlessly in the modern support operations ecosystem with tools like Amazon Connect, Salesforce, Slack, ServiceNow, and Zendesk.
Roostify is a web and mobile service that simplifies and accelerates the home-buying experience. We provide step-by-step guidance in the home and loan closing process and allow agents, loan officers and home buyers to share and track critical information seamlessly. Our secure interface improves client responsiveness and referrals for agents, reduces cycles for lenders, gives buyers real-time 24/7 visibility into every step of their loan applications, and prevents delays in the overall closing process. By accelerating and demystifying the home loan and closing process, and increasing the accountability of everyone involved in the process, Roostify helps agents and lenders increase deal flow and reduce risk while creating a better, faster, less stressful experience for people who are buying homes.
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