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FPT USA Corporation is the leading provider of outsourcing/offshore services headquartered in Richardson, TX with office locations in WA (Bellevue/Seattle), CA (San Mateo/Los Angeles), IL (Chicago), and NY (New York) and is a subsidiary of FPT Software, one of the largest and well respected Vietnamese companies focused on delivering IT services to the global community. Our vision is to be a company guided by technological innovations, committed to the highest level of customer satisfaction in delivering cutting edge IT services and solutions to our clients. We have a proven and tested model working with over 40 Fortune 500 companies in various domains and have delivered successful projects for our clients in diverse markets. With focus on R&D activities to improve the quality of services, the company has been serving over 350 customers worldwide in manufacturing, semiconductors, healthcare, utility, financial services, content media & entertainment industries. Certified with CMMI 5 & ISO 27001:2005, FPT delivers world-class services in Cloud, Big Data, Mobility, Legacy Migration, Application Services, Embedded System, Package Implementation, and BPO services globally from delivery centers across the United States, Japan, Europe, Australia, Vietnam and other countries in the Asia Pacific. Industries served: Automative, Aerospace, Banking & Finance, Telecom, Manufacturing, Insurance, Government, Retail, Infrastructure, IT services and Utilities.
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CustomerGauge is a software-as-a-service platform that helps clients improve customer experiences. The system automatically measures, analyzes feedback and has close-loop tools to retain customers better, and reduce churn, all based on the industry standard metric Net Promoter® System. Results are published and analyzed in real-time, using a highly customizable and flexible reporting tool, making it suitable for global enterprises. The company was launched in 2007 and is privately funded. Headquartered in Amsterdam (base for all development and marketing), it has offices in Boston and a growing Asia/Pac business. Clients include Electrolux, Philips, Wolters Kluwer, AEGON, Ziggo, Tommy Hilfiger, Melitta, H&R Block and Alphabet/BMW.