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Imec is a San Jose, CA-based company in the Software and Internet sector.
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created. Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. We are backed by Bessemer Ventures and Kleiner Perkins and trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.
Since 1998, Net Friends has prospered by focusing on business relationships and customer service. We`ve grown steadily each year without any sales department or advertising; our company is led and staffed entirely by consultants who enjoy problem solving and the challenge of providing best-in-class technology support. Our customers recommend us to others because the quality of our work and dedication reflect our genuine interest in the people and businesses in our community.
Inference Solutions is a global leader in the delivery of cloud-based IVR and complex call handling solutions. Inference`s flagship product is Inference Studio, a full service creation environment for voice self-service, delivered via a standard web browser. Whether the need is for a simple touch tone IVR or a complex self-service application, Inference Solutions are proven to be faster and less expensive to deploy. Inference operates globally and has dedicated points of presence in North America and Asia-Pacific.