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B2B companies have dramatically accelerated customer acquisition efforts by employing technology such as Salesforce.com, Marketo and Eloqua. But as more businesses are paid over time, customer acquisition is merely the beginning of the story. Thats why customer-driven enterprises are using Gainsight, the leading Customer Success Management solution, to proactively manage retention, reduce unexpected churn and identify upsell opportunities by leveraging big data analytics across sales data, usage logs, support ticket, surveys and other sources of customer intelligence.
Vargo Material Handling is a Hilliard, OH-based company in the Software and Internet sector.
Pacific Information Exchange is a Honolulu, HI-based company in the Software and Internet sector.
Spa Space is a membership-based booking and scheduling software system that serves Spa Professionals, Clients, and Facilities. Spa Space`s software system has a patent-pending algorithm that matches a client`s specific needs and preferences to an expert Professional.
Swell`s customer engagement tools help local businesses provide convenient online experiences that improve customer interactions. With Swell, you can communicate with customers via their preferred methods, simplify (and smartphone-ify) appointment-scheduling and payment, easily gather and respond to customer feedback, and collect more positive reviews to help more people discover your business.