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Connect with your customers wherever they are, through any communication channel with Vocalcom Cloud Contact Center Solutions. Created in 1995, Vocalcom is a provider and world leader of omnichannel cloud contact center software solutions for customer service, sales/telemarketing, and debt collection. Our award-winning solution helps businesses deliver effortless omnichannel customer experiences - across voice, email, webforms, chat, instant messaging and social media - and drive more effective outbound call campaigns. Give your agents a more comfortable set-up and reduce the need for training with a contact center solution featuring a highly intuitive, unified interface and a comprehensive overview of the customer journey across all communication channels. Vocalcom`s open platform easily integrates with your CRM and business applications to boost your productivity and give your customers a richer and more personalized experience. Additionally, our unique CTI solution developed natively in Salesforce makes it easy to manage your contact center and all your omnichannel customer interactions in Salesforce. Spanning 47 countries and 5 continents, Vocalcom is trusted by more than 1,400 customers to orchestrate over 1 billion customer interactions per year in the cloud and on-premise. Vocalcom`s customers include HSBC, Axa, Comdata, Renault, BNP, Nespresso, FC Barcelona, Vodafone, Allianz, Office Depot and many more.
Clara is the first interface that feels human: a virtual employee you can depend on. Intelligent software backed by humans, Clara is getting its start scheduling meetings via email. Clara believes that by saving you the anxieties of inboxes, spreadsheets, and information-shuffling, you have more time for the things you love— the things that really matter.
For more than 25 years, Pinnacle Business Systems, Inc. has been designing and implementing technology solutions for customers across various industries. Key relationships with industry-leading manufacturers uniquely qualifies us to deliver the right technology solution to fit your business needs. We have sales offices throughout the central U.S., which enables hands-on customer service. Our customers include Fortune 500 companies, private firms, local governments, healthcare providers, and small to mid-sized businesses. Pinnacle`s strength truly lies with our team, which holds more than 100 professional certifications in various disciplines, products and services. Our sales specialists and system engineers` skills, years of experience, along with our customized approach and extensive partner list differentiates us from other technology solution providers.
BigTime Software delivers real-time, metrics-driven time tracking, billing and project management for more than 2,000 professional firms, tracking over $2 billion (USD) worth of billable time each year.
Bradford Networks is the leading provider of Security Automation and Orchestration solutions that minimize the risk and impact of cyber threats by reducing containment time. The company`s patented Network Sentry solution continuously assesses the risk of every user and endpoint, and automatically contains compromised devices that act as backdoors for cyber criminals. Sold exclusively through our worldwide network of channel partners, Network Sentry is used by more than 1000 customers worldwide across many market segments such as financials, hospitality, entertainment, higher education, K-12, government, retail, technology, transportation and utilities.