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Security Awareness is a Tampa, FL-based company in the Software and Internet sector.
DimDim is a Lowell, MA-based company in the Software and Internet sector.
Alpha Omega`s mission is to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity. Alpha Omega is committed to service excellence and continuous process improvement as demonstrated by our Capability Maturity Model Integration (CMMI) Maturity Level-5 (ML-5) for Development and Services, as well as ISO/IEC registration for 20000-1:2018, 27001:2013, and 9001:2015. It is our commitment to customers to not only deliver quality products, but to also be a strategic advisor and thought leader with our Agency partners.
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
aicas incorporated is a New Haven, CT-based company in the Software and Internet sector.