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Bandwango DXE is the groundbreaking destination marketing and commerce platform that redefines the relationship between people and places.
Emerging Travel is an online travel group that operates four brands in 100+ source markets: RateHawk, ZenHotels, Ostrovok.ru, and B2B.Ostrovok. Our products help customers select and book all types of accommodation from over 1,2mn+ options in 220 countries.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Optm is a cybersecurity technology company providing platform and software solutions that optimize people, technology, and management. Businesses include proprietary SaaS offerings, cloud services, software sales, and professional services. Security products including ZTMesh next-gen VPN, a Zero Trust Network Access (ZTNA) cybersecurity framework that makes it simple for organizations of any size to deploy and manage a zero trust network.
Mankin Media Systems is an audio, video, and lighting systems integration company that designs, installs, and supports performance technology systems.