| Name | Title | Contact Details |
|---|---|---|
Michael Weaver |
CISO | Profile |
Monitor, plan and optimize human and digital worker capacity from a single cloud-based WFM solution whatever their location.
Contentsquare delivers the power to make the digital world more human. Its AI-powered platform provides rich and contextual insight into customer behaviors, feelings and intent — at every touchpoint in their journey — enabling businesses to build empathy and create lasting impact. The global leader in digital experience analytics, Contentsquare helps brands everywhere transform the way they do business, allowing them to take action at enterprise scale and build customer trust with security, privacy and accessibility. More than 1000 leading brands use Contentsquare to grow their business, deliver more customer happiness and move with greater agility in a constantly changing world. Its insights power the customer experience on over 1 million websites worldwide. Founded in Paris and with offices around the world, Contentsquare has raised $1.4B in investment funding from leading investors, including funds and accounts managed by BlackRock, Bpifrance, Canaan, Eurazeo, Highland Europe, KKR, LionTree, Sixth Street and SoftBank Vision Fund 2.
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Eckoh provides customer engagement, contact centre and secure payment solutions. Leading organisations across all sectors exceed their customer experience goals through our self-service and voice channel technologies. They not only improve customer experience, but increase contact centre efficiency and reduce operational costs. At the point of the customer journey that needs a payment transaction, data security is everything. As a PCI DSS Level One Accredited Service Provider since 2010, we ensure organisations reduce their risk of fraud by securing sensitive data within contact centre and IT environments.
CloudGenera is the solution that provides IT decisions as a service, with data-driven software providing recommendations.....