| Name | Title | Contact Details |
|---|---|---|
Michael Weaver |
CISO | Profile |
For the School Description, click Extended Info. Welcome to the South Carolina Governor’s School for the Arts and Humanities (SCGSAH) page on Facebook, where you will find the most recent stories, notes, events and photos that are distributed by SC...
Cloud-based productivity tool for professional investors to manage dealflow every day. #Dealflow #VentureCapital #VC #Saas #Productivity
Servion specializes in delivering cutting edge Customer Interaction Management (CIM) solutions and applications that enhance Customer Experience. With more than 600 customers and over 1000 installations spread across 60+ countries, Servion’s products and solutions handle more than 7 billion multimedia interactions per year.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Trainline is an international digital rail and coach technology platform with headquarters in London.