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Today`s customer expects an instant, self-serve, personalized experience. Unlike traditional help desks, Heyday leverages Conversational AI and messaging apps to help retailers elevate the entire customer experience and enable personalization at scale. The end goal: treat every customer like a VIP.
Glassbox empowers organizations to create frictionless digital journeys for their customers. Our digital experience analytics platform works real time across mobile apps and the web to accelerate loyalty and growth. Through AI-driven visualization and analytics tools, Glassbox enables teams to prioritize customer experience and digital product enhancements from a single collaborative system. Teams from across the organization, from IT and product management to marketing and compliance, can understand user struggles, visualize the customer journey and optimize every step. Hundreds of enterprises across multiple industries have chosen Glassbox for easy, secure and private cloud-based deployments.
Systemates is a Dallas, TX-based company in the Software and Internet sector.
Vignette Corporation (Vignette) provides Web content management, portal, collaboration, integration, interaction management, document and records management and imaging and workflow technologies.
Dekard Software is a Ann Arbor, MI-based company in the Software and Internet sector.