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StarTech Software Systems, Inc. is a Novi, MI-based company in the Software and Internet sector.
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Impact Recruiting is a San Francisco, CA-based company in the Software and Internet sector.
Intellisoft understands the unique Identity and Credential Management challenges faced in dynamic environments such as airports, government agencies, and security-conscious Fortune 500 companies. Every day is unpredictable, and unwavering security is non-negotiable. Since 2003, Intellisoft has studied the security landscapes in the most volatile of environments and has sought to use that knowledge to provide superior customizable Identity Management Solutions. As a result, ICEWare has become a staple of government agencies and other large organizations who are seeking a superior commercially available, off-the-shelf solution. Like ICEWare, AirportICE is designed to provide an adaptive Identity Management solution, but is specifically designed to meet the needs of the airport industry. As TSA guidelines and regulations are implemented and updated, airports need to stay in compliance or face not only monetary fines, but also the very real threats that result from security breaches. AirportICE fills that need with a malleable but robust framework that can be tailored to the needs of any facility while remaining iron-clad against any unwanted intrusion.
Western Software Solutions is a Surrey, BC-based company in the Software and Internet sector.