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Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand`s reputation at risk. Today`s consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.
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Tellius is leading the era of decision intelligence with a guided insights platform powered by machine learning so anyone can uncover the what and the why in the data. Created by a team with deep expertise in big data analytics and automated intelligence, Tellius accelerates data-driven insight and decision making for many industries such as pharmaceuticals, financial services, consumer goods, and high technology, and across many departments such as sales, marketing, and operations. Founded in 2016, Tellius is Series A funded, fast growing startup headquartered in Reston, Virginia, with additional locations in San Francisco, California, and Bangalore, India.
Kaizen is a Stamford, CT-based company in the Software and Internet sector.