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Wi-Fi Country is a Winnipeg, MB-based company in the Software and Internet sector.
Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand`s reputation at risk. Today`s consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.
Pearson IT provide strategic consulting services in the area of system integration, advanced network management solutions and application delivery strategies, along with the ability to execute those IT solutions. Our consultants specialize in network installation, information security, Microsoft and Cisco support, help desk administration management systems integration, software package implementation, application development and more. As one of the leading IT consulting firms in the US, our technicians can offer both breadth and depth of technical skills whether you need help with strategy, needs analysis, project management or implementation. We handle both short-term and long-term consulting projects.
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