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To provide our customers access to high quality, affordable health care through strong partnerships in the communities we serve. FirstCare is a State of Texas for-profit company, organized for the purpose of operating an Independent Practice Association (IPA)-model health maintenance organization. FirstCare provides prepaid medical, hospital, and related comprehensive health care services to HMO subscribers and their enrolled dependents within our approved service area. FirstCare also owns Southwest Life and Health Insurance Company which offers the FirstCare PPO and life insurance products. FirstCare does not employ incentives to encourage barriers to care and services, specifically reward practitioners or other individuals conducting utilization review for issuing denials of coverage or service care, or provide incentives for utilization review decision makers that result in underutilization.
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