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Perforce Software, Inc. is an American developer of software used for developing and running applications, including version control software, web-based repository management, developer collaboration, application lifecycle management, web application servers, debugging tools and Agile planning software.
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Telecom Innovations Group is a Itasca, IL-based company in the Software and Internet sector.
Oversight’s mission is to transform operational analysis. Business users have questions they know to ask of their data every day and they know what to do with the answers. Through Insights On Demand, Oversight provides customer-proven best practice analytics that address the objectives of the most common operational data analysis requirements. Oversight reduces the need for hard-to-find data scientists and reduces the cost for analysis. Insights On Demand leverages the Oversight Operational Analysis Platform to deliver insights and drive action at the front lines for better decisions. A Concur, SAP, and Oracle partner, Oversight customers include a range of Fortune Global 500 companies and government agencies and its software is used to monitor nearly $2 trillion in business transactions every year.
Mantara, Inc. is a Jersey City, NJ-based company in the Software and Internet sector.