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VFS Global is the world’s leading outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages non-judgmental and administrative tasks related to applications for visa, passport, identity management and citizen services for its client governments, enabling them to focus entirely on the critical task of assessment. With 2318 Application Centres and operations in 127 countries across five continents, VFS Global serves the interests of 51 client governments. The company has successfully processed over 130 million applications since inception in 2001. The company manages administrative & non-judgmental tasks related to visa, passport, identity management & citizen services for its client governments enabling them to focus entirely on the critical task of assessment. This broad scope enables client governments to focus entirely on the primary task of assessment and interviews. To meet the demands of the client governments, VFS Global has embedded best practices in its operations across all its dedicated visa application centres globally. From the distribution of visa application forms to returning processed applications, VFS Global follows a series of highly streamlined processes to ensure its client governments` and applicants` absolute security and confidentiality. VFS Global offices and operations across the world are certified with ISO 9001:2008 for Quality Management System, ISO 27001:2013 for Information Security Management System, ISO 14001:2004 for Environmental Management System, ISO/IEC/IEEE 23026:2015 for Engineering and management of websites for systems, software and services information, and Occupational Health and Safety Assessment Series (OHSAS) 18001:2007. The company is also appraised at People Capability Maturity Model (PCMM) Level 3, by the CMMI Institute, Carnegie Mellon University. VFS Global is a wholly-owned subsidiary of the Kuoni Group, headquartered in Zurich, Switzerland.
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