Position summary
The Opportunity
Delaware North Travel Hospitality is growing and we are seeking experienced candidates for current and future Human Resource opportunities at our airport operations in the mid-west region. The high volume of business at our airport locations means that every day brings new challenges and excitement as you create memorable experiences for our guests. Although these opportunities are located in the mid-west, responses are forwarded to a centralized recruiting function located in Buffalo, NY for consideration.
The successful Human Resources professional will provide support to Travel Hospitality operations at the airport and specific duties include:
• Provide direction and guidance to managers and associates on human resource policy, including recruitment, labor and employee relations, corrective counseling, policy interpretation and legal compliance, as well as health and welfare benefits, worker`s compensation and disability.
• Thoroughly investigate and research employee relation issues, recommend resolutions. Respond to company policy and procedure questions.
• Implement and deliver unit-specific training programs for hourly employees, including facilitation of New Hire Orientation and GuestPath training.
• Ensure unit compliance with all federal, state and local corporate employment requirements, i.e. I-9, FAA, EEOC, OSHA and employee files.
• Partnering with Operations team to create workforce planning models to meet staffing of hourly workforce, including participating in college career fairs, coordinating job fairs and local advertising. Maintain applicant tracking and administer unit`s pre-employment background and drug testing programs. Develop contingency staffing plans and retention strategies
• Explore and develop new effective sources for the recruitment of candidates. Analyze recommendations for changes in hiring, staffing and turnover rates in order to minimize personnel cost
• Analyze, recommend, and implement preventative measures to reduce unemployment, workers compensation & legal claims, improve employee relations
• Prepare for growth by supporting managers in the development of their direct reports
• Lead, demonstrate, and support change management through High Performing Team behaviors and protocols
Qualified associates must have:
• 5+ years experience in Human Resources, with a background in Labor and Employee Relations; prior experience in a union environment required.
• Knowledge of state and federal employment laws.
• Good organizational, analytical and problem-solving skills.
• Ability to develop and maintain effective relationships and demonstrate high integrity when dealing with sensitive and confidential information.
Delaware North
Midwest region
Position summary
The Opportunity
Delaware North Travel Hospitality is growing and we are seeking experienced candidates for current and future Human Resource opportunities at our airport operations in the mid-west region. The high volume of business at our airport locations means that every day brings new challenges and excitement as ...
Position summary
The Opportunity
Delaware North Travel Hospitality is growing and we are seeking experienced candidates for current and future Human Resource opportunities at our airport operations in the mid-west region. The high volume of business at our airport locations means that every day brings new challenges and excitement as you create memorable experiences for our guests. Although these opportunities are located in the mid-west, responses are forwarded to a centralized recruiting function located in Buffalo, NY for consideration.
The successful Human Resources professional will provide support to Travel Hospitality operations at the airport and specific duties include:
• Provide direction and guidance to managers and associates on human resource policy, including recruitment, labor and employee relations, corrective counseling, policy interpretation and legal compliance, as well as health and welfare benefits, worker`s compensation and disability.
• Thoroughly investigate and research employee relation issues, recommend resolutions. Respond to company policy and procedure questions.
• Implement and deliver unit-specific training programs for hourly employees, including facilitation of New Hire Orientation and GuestPath training.
• Ensure unit compliance with all federal, state and local corporate employment requirements, i.e. I-9, FAA, EEOC, OSHA and employee files.
• Partnering with Operations team to create workforce planning models to meet staffing of hourly workforce, including participating in college career fairs, coordinating job fairs and local advertising. Maintain applicant tracking and administer unit`s pre-employment background and drug testing programs. Develop contingency staffing plans and retention strategies
• Explore and develop new effective sources for the recruitment of candidates. Analyze recommendations for changes in hiring, staffing and turnover rates in order to minimize personnel cost
• Analyze, recommend, and implement preventative measures to reduce unemployment, workers compensation & legal claims, improve employee relations
• Prepare for growth by supporting managers in the development of their direct reports
• Lead, demonstrate, and support change management through High Performing Team behaviors and protocols
Qualified associates must have:
• 5+ years experience in Human Resources, with a background in Labor and Employee Relations; prior experience in a union environment required.
• Knowledge of state and federal employment laws.
• Good organizational, analytical and problem-solving skills.
• Ability to develop and maintain effective relationships and demonstrate high integrity when dealing with sensitive and confidential information.