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Founded in 2007, Live Virtual Help Desk (LVHD) delivers helpdesk and NOC services to SMB customers through its growing base of over 500 Managed Services Providers (MSPs) and directly to large enterprise customers. LVHD allows businesses to focus internal staff on high margin, user facing activities, while leveraging LVHD to deliver preventative maintenance, monitoring, remediation and helpdesk services for customers and employees. By relying on LVHD in this manner, companies can provide a more comprehensive base of support by handing off hours of maintenance and service requirements. Cost reduction, capital conservation and improving IT services are the major drivers causing these companies to seek able partners. LVHD`s fully integrated solution builds on the synergy between its Helpdesk and NOC services which strengthens a company`s ability to deliver these solutions to the market as a cost-effective managed services offering.
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