| Name | Title | Contact Details |
|---|
ENACOMM is a FinTech provider of an open API digital gateway that supports open banking and enables financial services companies to innovate by overcoming the complexities of integrating to core, payments, and other digital platforms. Its affordable solutions modernize the customer experience (CX) for bank customers and credit union members, rivaling the customer service technologies offered by the biggest financial institutions with the deepest pockets. ENACOMM also provides tools and products to help track fraudsters, identify fraudulent activity across customer interaction channels, and prevent fraud. Utilizing web, mobile, real-time alerts, SMS texts, email, voice, chatbots and other communication technology channels including digital voice assistants that enable Conversational Voice Banking, ENACOMM harnesses artificial intelligence, big data, voice biometrics and more to help organizations provide customers and members with a best-in-class, omnichannel self-service experience that is convenient, secure, and user-friendly. A frontrunner in self-service technologies including intelligent, personalized interactive voice response (IVR) for over three decades, the company`s customer base ranges from credit unions and community banks to the largest financial institutions in the United States. Offering financial institutions intelligent interactions and user authentication technologies as hosted services or on-demand through the cloud, ENACOMM was named a Top 10 Retail Banking Solution Provider by Banking CIO Outlook magazine. ENACOMM processes more than 1,000,000 customer interactions and automated data transactions every day.
Edify delivers an all-in-one contact center and unified communications solution that works on every channel, for every customer, to solve every problem. On a single screen. Our flagship cloud contact center product, Edify CX, offers a truly omnichannel experience. It also comes with artificial intelligence (AI) and machine learning (ML) for automated assistance. We also offer other products like Edify EX (Unified Communications), Edify Developer (CPaaS), and Edify Workflows (Stand alone, no-code workflows to replace traditional IVR, IVA, and RPA solutions). Enjoy a money backed 100% SLA uptime guarantee. It`s not marketing, it`s inherent in our technology. Learn more at edify.cx.
Parse.ly is the comprehensive content analytics platform for web, mobile, and other channels. Over 400 companies use Parse.ly to set content strategy, increase key metrics like user engagement, retention, and conversion, and ultimately deliver better c...
Clarus Commerce is leading a loyalty revolution. Consumer shopping habits have changed and they are less loyal than ever before. Why hasn`t loyalty changed with them? The free points programs of the past are proving less and less effective today, but premium loyalty is different. Consumers pay a membership fee to join your program, and receive tangible, 24/7/365 benefits in return. They`ll shop with you more often, and spend more when they do. You get additional revenue from membership fees, and unparalleled intelligence on your best customers` habits, likes and dislikes. The premium loyalty model is simple to explain but difficult to implement. That`s where our 16 years of experience come in. We combine decades of human experience, repeatable best practices, a modern technology platform, mature infrastructure and a no-risk business model to craft custom brand experiences that create tangible client results. When creativity, strategy and data meet, great things happen. Our goal is to provide our team with a collaborative, stimulating environment to foster that meeting. We deliver results for our clients – and we have some fun doing it. That`s why we`ve been named a Top CT Workplace for 5 years in a row.
TrustMAPP is a maturity assessment, gap analysis, risk management, recommendation engine and remediation tracking tool.