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Aceyus provides company real-time and historical visibility and insights into the contact center and the customer journey. This visibility lets enterprises run more efficient and cost-effective contact centers while creating better customer and agent experiences. Capabilities of the platform include data mining, warehousing, and contact center reporting and analytics, omnichannel reporting and customer journey mapping.
Since its founding in 2001, Autotask has become the #1 provider of web-based IT Services Management Software, used by thousands of IT service professionals worldwide. Autotask`s success is based on its proven ability to help IT service professionals automate and manage people, projects, and processes more efficiently and to run their businesses better and more profitably. Autotask has been designed for use by IT Service providers and Managed Service Providers (MSPs) and is crafted to fit their business model. While Autotask provides tools to help every employee function more productively, it also offers reporting capabilities that managers need to analyze profitability in real time. Any company that needs to manage workforce resources efficiently and service customers will find that Autotask will help maximize ROI. Guided by a highly respected, technically astute management team, Autotask has enjoyed accelerated growth throughout its history, a reputation as an industry pioneer, and is viewed as an excellent place to work. Autotask moved into new offices in a state-of-the-art building in late 2006.
Genesis Systems is a Harrisburg, PA-based company in the Software and Internet sector.
TechniServe, Inc is a Troy, MI-based company in the Software and Internet sector.
clickDiario is a Miami, FL-based company in the Software and Internet sector.