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Graytech Software Inc is a Wheaton, IL-based company in the Software and Internet sector.
Byrne Software Technologies is a Chesterfield, MO-based company in the Software and Internet sector.
PerfectForms is a Carlsbad, CA-based company in the Software and Internet sector.
HighGround offers the first HR cloud platform designed for the employee to help companies build highly engaged and high-performing cultures through continuous feedback, ongoing employee development and real-time recognition. By using HighGround, employees are empowered to recognize peers daily and contribute to their own career path and companies can more effectively capture the voice of the employee and turn annual performance reviews into meaningful, ongoing coaching conversations. With an inspired workforce able to reach its full potential and visibility into organizational health, HighGround customers, such as Cision, Patagonia, Echo Global Logistics and Allianz can increase employee retention, productivity, customer satisfaction, and ultimately drive bottom line results.
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.